Marvale Group, with offices in Chicago, USA and Aberdeen, UK ("Marvale," "we," "us," or "our"), is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website, engage our services, or otherwise interact with us.

By accessing our website or using our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Information You Provide Directly

We collect information you voluntarily provide when you:

• Schedule discovery calls or consultations
• Fill out contact forms or request information
• Subscribe to our newsletter or communications
• Engage our professional services
• Communicate with us via email, phone, or other channels

This information may include:

• Name and contact information (email, phone, address)
• Company name, role, and business information
• Revenue details, funding stage, and business objectives
• Information about your commercial operations and challenges
• Any other information you choose to provide

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• IP address and browser type
• Device information and operating system
• Pages visited, time spent, and navigation patterns
• Referring website or source
• Cookies and similar tracking technologies

Information from Third Parties

We may receive information from:

• Scheduling platforms (e.g., Calendly)
• Analytics providers (e.g., Google Analytics)
• Professional networks and referral partners
• Publicly available sources

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Communicate with you about consultations, services, and engagements
• Respond to your inquiries and provide customer support
• Send newsletters, updates, and relevant business information (with your consent)
• Analyze website usage and improve user experience
• Protect against fraud, unauthorized access, and security threats
• Comply with legal obligations and enforce our terms
• Conduct business development and marketing activities

How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or providing services (e.g., email platforms, scheduling tools, cloud hosting). These providers are contractually obligated to protect your information.

Business Transfers: If Marvale is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Legal Requirements: We may disclose information when required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety.

With Your Consent: We may share information for any other purpose with your explicit consent.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure access controls and authentication
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we will securely delete or anonymize it.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access and Correction: You may request access to or correction of your personal information.

Deletion: You may request deletion of your personal information, subject to legal requirements.

Opt-Out: You may opt out of marketing communications by following unsubscribe instructions in emails or contacting us directly.

Cookies: You may control or disable cookies through your browser settings, though this may affect website functionality.

International Data Transfers

Marvale Group operates in the USA and UK and may transfer data internationally. We ensure appropriate safeguards are in place for international transfers, including:

• Standard contractual clauses
• Adequacy decisions by relevant authorities
• Compliance with applicable data protection laws (including GDPR and CCPA)

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website with a revised "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Marvale Group

Email: enquiries@marvalegroup.com

USA Office: Chicago, Illinois
UK Office: Aberdeen, Scotland